FAQs

At DoctoCars, we offer comprehensive major and minor car services to ensure your vehicle runs smoothly and safely. Our minor car service typically includes an oil and filter change, inspection and topping up of all fluid levels, checking and adjusting tire pressures, inspecting the brakes, and a thorough safety check of lights, wipers, belts, and hoses. For our major car service, we provide a more extensive examination which includes everything in the minor service plus a full brake inspection and service, replacement of air and fuel filters, spark plug replacement, checking and servicing the transmission and steering, and a thorough diagnostic check of the engine. Our experienced technicians use high-quality parts and the latest diagnostic tools to ensure optimal performance and reliability of your vehicle. Trust DoctoCars for your car maintenance needs and drive with confidence.

Of course! DoctoCars is licensed by the DED for 5 years. We are ESMA 5-star certified and we have also been in the top 3 workshops nominated for the AutoMechanika award the past 2 years. We are also fully insured in terms of our workshop and all client vehicles are covered in our insurance in case of any external damage.

Automotive Mechanic

• General Role: Automotive mechanics are skilled technicians who diagnose, repair, and maintain a variety of vehicle systems, including engines, transmissions, brakes, and suspensions.
• Skills: They typically have a broad skill set that includes both mechanical and some electrical work. Many mechanics can handle basic electrical issues, such as replacing batteries, alternators, and fuses.
• Training: Mechanics often receive training through vocational schools, apprenticeships, or on-the-job experience, and they may earn certifications from organizations like the National Institute for Automotive Service Excellence (ASE).

Automotive Electrician

• Specialized Role: Automotive electricians specialize in the electrical systems of vehicles. This includes complex wiring, electrical components, and electronic systems like ignition, lighting, and infotainment systems.
• Skills: They possess in-depth knowledge of electrical theory and are skilled in diagnosing and repairing electrical faults. They often work with specialized diagnostic tools to troubleshoot electrical issues.
• Training: Electricians typically undergo specific training focused on automotive electrical systems, which may include specialized courses or certifications. They may also have experience in other fields of electrical work.

Key Differences

1. Focus: Mechanics have a broader focus that includes mechanical systems, while electricians concentrate specifically on electrical systems.
2. Expertise: Electricians have more specialized training in electrical diagnosis and repair, particularly as vehicles become more technologically advanced.
3. Complexity of Work: As vehicles increasingly incorporate advanced electronics and computer systems, the role of the automotive electrician has become more critical, often requiring knowledge of software and computer diagnostics.

Conclusion

While many automotive mechanics can handle basic electrical repairs, automotive electricians are experts in the electrical aspects of vehicles. In modern automotive repair, both roles are essential for ensuring that vehicles operate safely and efficiently.

Currently we don't work with any car which is over 10 years old, simply because it's almost impossible to find spare parts easily for these cars. But when it comes to body work we accept all makes and models including classic cars. Other than that, we specialize in all European and American brands.

The cost of fixing your car at DoctoCars depends on several factors, including the type of repair needed, the make and model of your vehicle, and the cost of parts and labour. We provide a comprehensive diagnostic service to accurately determine the issue and offer a detailed estimate before any work begins. Our commitment to transparency ensures that you are fully informed about the costs upfront. For a personalized quote, we recommend bringing your car in for an evaluation or contacting our customer service team. At DoctoCars, we pride ourselves on delivering high-quality repairs at competitive prices while maintaining exceptional customer service.

At DoctoCars, we are committed to transparency and honesty in all our dealings. We do not believe in hidden charges. All costs related to our services are clearly outlined in our pricing plan, and you will be informed of any additional fees upfront before committing to any service. We strive to ensure that our clients fully understand what they are paying for, with no unexpected surprises. Our team is always available to provide detailed explanations of our pricing structure and answer any questions you may have. Your trust is paramount to us, and we work diligently to maintain it by providing clear and open communication about all charges associated with our services.

Yes, DoctoCars offers warranties on parts and repairs. Generally, there's up to a 1-year warranty depending on the parts and service provided. This means that for most of our services, if any issues arise with the parts or repairs carried out within one year, DoctoCars will address them at no additional cost to provide you with peace of mind and reliable service. Please contact us directly with specific details about the parts or services for precise warranty information.

Yes, at DoctoCars, we understand that our customers have busy schedules and may need to drop off or pick up their vehicles outside of regular business hours. To accommodate this, we offer an after-hours drop-off and pick-up service. For after-hours drop-off, please park your vehicle in our designated parking area and securely place your keys and any pertinent information (such as contact details and service requests) in our convenient key drop box located near the entrance. For after-hours pick-up, we will coordinate with you in advance to ensure a smooth and secure process. You can rest assured that your vehicle will be safe with us, and our team will contact you promptly once your service is complete. If you have any further questions or need to make specific arrangements, please don't hesitate to contact our customer service team during business hours.